sjo77Privacy Policy

This page describes what we collect when you use sjo77 and how we keep that data protected. Our privacy practices differ across account verification, payment processing, and game activity—each collects specific information and applies different safeguards. We are transparent about what data we hold, who can access it, and how long we retain it.

We at sjo77 handle personal data according to the legal framework of our jurisdiction and the territories where our users are located. Your data is encrypted in transit and at rest. We do not sell personal information to third parties. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and game providers handle their own data according to their privacy policies.

If you have questions about how we use your information or wish to exercise your data rights, contact our support team during business hours via in-app Help, email, or chat. This policy applies to all users accessing sjo77 from supported jurisdictions.

What Data We Collect on sjo77

We collect information in three categories: account setup, verification, and activity. During account creation, we collect your email address, password hash, phone number, and username. This information is required to create your account and enable login.

For KYC verification, we collect identity document data (name, date of birth, national ID number, document type) and proof-of-address documentation (utility bill, bank statement). This data is stored separately from your account profile and accessed only by our verification team and compliance officers. We retain verification documents for seven years to comply with financial regulations. We do not share identity documents with game providers or payment processors unless legally required.

During activity on sjo77, we collect: deposit and withdrawal transaction details (amount, payment method, timestamp, recipient account), game session data (game played, bet amounts, outcomes, duration), sportsbook and esports bet placement (event, odds, stake, settlement), and live-casino table participation (table name, session duration, final balance change). We also collect device information (browser type, IP address, operating system) and cookie data to maintain session security and detect fraud.

How We Use Your Data on sjo77

We use account data to provide platform access, process deposits and withdrawals, and respond to support requests. Verification data is used to comply with anti-money-laundering and know-your-customer regulations. We may re-verify your identity if we detect suspicious activity or if required by law.

Activity data helps us detect fraud, enforce our terms, investigate disputes, and analyse aggregate trends (e.g., popular games, peak activity times). We do not use your activity data to build marketing profiles or sell segment information to advertisers. Payment processors use transaction data only to process transfers and prevent fraud on their systems. Game providers (Pragmatic Play, PG Soft, Habanero, and others) may receive anonymised session data to improve game performance but do not receive your personal identity.

We use your contact information to send account notifications (login alerts, withdrawal confirmations, security updates), respond to your support requests, and notify you of policy changes. You can disable non-essential notifications through your account settings. We will never contact you to promote betting or encourage higher spending.

Data Storage and International Transfer

Our sjo77 servers and databases are located outside Indonesia. Your data may be stored, processed, and accessed from multiple jurisdictions. We encrypt data in transit using SSL/TLS encryption and apply encryption at rest for sensitive fields (passwords, identity documents, payment details). Access to personal data is restricted to authorised employees, contractors, and third-party service providers who have signed confidentiality agreements.

Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) operate their own secure systems. We do not control their data practices beyond contractual requirements to protect cardholder information. Live-casino providers and sportsbook data feeds may process your session data on their own servers according to their privacy policies.

• 1
  Account and verification dataEncrypted

  Stored in encrypted databases with access logs. Retention: 7 years for compliance.

• 2
  Payment and transaction dataPCI compliance

  Processed through PCI-DSS compliant payment gateways. Retention: 6 years per financial law.

• 3
  Session and activity dataAggregate reports

  Stored for game settlement and fraud detection. Retention: 3 years then anonymised.

Cookies and Tracking on sjo77

We use cookies to maintain your login session, remember your preferences, and detect fraud. Essential cookies (session ID, CSRF tokens) are required for sjo77 to function. Analytical cookies track which games are popular and when peak activity occurs—this helps us optimise server capacity. We do not use tracking cookies for behavioural advertising.

Third-party services (payment processors, live-casino providers, sportsbook data feeds) may set their own cookies on your device. We do not control their cookie practices. You can disable non-essential cookies through your browser settings, though this may affect platform functionality. We do not honour do-not-track signals, as they are not standardised.

Disclosure and Legal Requests

We do not sell or rent your personal data to third parties. We may disclose your information if required by law, court order, or government request. We will attempt to notify you of such requests before disclosure, unless legally prohibited. Law enforcement, financial regulators, and anti-money-laundering authorities may request your account data during investigations.

If our company is acquired, merged, or enters bankruptcy, your data may be transferred as part of that transaction. We will notify you of any change in data ownership or privacy practices.

Contact and Data Subject Requests

Our sjo77 support team handles data-subject requests during business hours. To exercise your rights—access your data, correct information, or request deletion—contact us via in-app Help, email, or chat. Specify which data you wish to access or delete. Standard requests are processed within 30 days. Complex requests may require additional time.

Users in Jakarta, Surabaya, Bandung, Medan, and Semarang can reach our multilingual team. We handle requests in English and regional languages. If you believe we have violated your privacy rights, you may lodge a complaint with the data protection authority in your jurisdiction. We cooperate with regulatory investigations and privacy authorities.

Policy Updates

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. Material changes are communicated via email or in-app notification at least 14 days before taking effect. Continued use of sjo77 after changes constitutes acceptance of the updated policy. Check this page regularly for updates.

Our commitment is to collect only necessary data, protect it with industry-standard encryption, and handle your information transparently. If you have concerns about our privacy practices, our support team is available during business hours to discuss your questions and help resolve any issues.